WE LOVE KIDS and welcome all children but do not want to compromise the relaxation or salon experience of our guests. Therefore, children are only permitted in the salon area when having a service provided. Also, be mindful that most drawers contain sharp objects and chemicals potentially dangerous to unattended children. Running, spinning and climbing on chairs may result in injury and is strongly discouraged. Your vigilance is appreciated.
EXCHANGE & RETURNS- all sales on brushes, hair accessories and products are final. No exchanges or returns.
CELL PHONE use can interfere with our promise to issuing quality service; therefore we ask that you not use any cellular or digital devices during any service.
DURING our extremely busy PROM season and our limited salon work area, we kindly ask that unless you are receiving a service to please remain in the lobby area.
WALK-INS are always welcomed guests! However, if availability is limited, you may have a waiting period or need to schedule an appointment.
JEWELRY & PERSONAL ITEMS-We cannot be responsible for loss or damage to personal articles, including clothing, jewelry, phones, and accessories.
GRATUITIES are not included in the pricing but are welcomed and encouraged solely at our guests’ discretion in recognition of outstanding services performed by your stylist. The industry average is $15%-20% of the service total. Gratuities are graciously appreciated. If you choose to leave a gratuity for your service provider, we kindly ask that you do so directly to them. We are unable to handle any gratuity exchanges via credit/debit cards OR through the front desk. Thank you for your cooperation.
GIFT CARDS can be purchased in any amount for any service offered. However, they cannot be exchanged for cash, nor will cash be given in exchange for unused balances. They are also are non-refundable and cannot be used towards product purchases.
ALL COLOR FORMULATIONS are property of Hair We Are Salon and are available for sale at $100.00. Should you find yourself relocating to another area, we are happy to provide this option for you. However, we do recommend you seek out a professional Schwarzkopf stylist from a reputable salon to assist you with any further chemical service for your hair.
DISCLAIMER-Pricing may vary slightly depending on these factors: time & product used. Complimentary consultations may be scheduled as we encourage all guests to solicit an accurate price quote from your service provider before having a service performed. We want you to feel comfortable with the pricing so you can relax and enjoy your service.
Click Hereto view our cancellations policies.